How to fix your PC when it can’t run Windows 11
Here are the guidelines for repairing your PC to run Windows 11 if you have problems running the new operating system.
User is advised to check the compatibility of your PC if it meets the requirements of Windows 11 system. The minimum system requirements for the new operating system are shown below:
- A modern 64-bit processor
- 1 GHz clock speed, at least 2 cores
- 4 GB of RAM and 64 GB of drive
- UEFI, secure boot capability
- Trusted Platform Module (TPM) version 2.0 or later
- 9-inch display with a minimum resolution of 1366 x 768
- DirectX 12 or later compatible with WDDM 2.0 driver
- List of Intel, AMD, and Qualcomm processors that support Windows 11
Remember that the new operating system is compatible with almost all contemporary machines.
READ: MICROSOFT DEPLOYS SMART WINDOWS 11 FUNCTION
Health Check software may display the message “This PC cannot run Windows 11” despite having a compatible PC.
Steps to Resolve Problems
Step 1: Incorrect report from the Health Check app
The Health Check app checks your PC for compatibility with second stage hardware requirements, which requires TPM 2.0 and 8th Generation Intel and Ryzen 2000 processors.
However, Windows 11 can be used on devices with any modern 64-bit dual-core processor running at 1 GHz. The message regarding incompatible systems can probably be seen due to improper analysis of the Health Check app.
READ: A WINDOWS 11 BUG CHARGES LAPTOP BATTERY TO MORE THAN 100%
The issue has already been recognized by Microsoft, and the company will update its Health Check app in the coming weeks. In a statement, Microsoft said, “We will be improving the PC Health Check app over the next two weeks.”
The Health Check app can be downloaded from the Windows 11 page where you can check the “Check Compatibility” area.
Step 2: Activate the Trusted Platform Module (TPM) from BIOS
There is a security chip designed to provide security related hardware functions called TPM which has been a requirement since 2016.
PCs delivered in recent years have TPM 2.0. Your computer may support TPM, but it is disabled, which caused the Health Check app to generate a report that says Windows 11 cannot run on your computer.
READ: THIS UTILITY WILL MAKE WINDOWS 10 BOOT MENU THAT WILL LOOK LIKE WINDOWS 11
TPM can be activated manually by opening the BIOS menu.
Run the get-tpm command in the PowerShell window to check if your computer has the supported TPM.
- Open the Start menu and search for Windows Powershell.
- Right click on “Windows PowerShell” and press Run as administrator.
- Once the window opens, type and enter “get-tpm”.
- Check whether TPM is present and enabled or not.
You can also run this command by pressing Win + R, type ‘tpm.msc’ and press Enter. Once the TPM Management window opens, check the “Status” and your “TPM Specification Version”.
Enabling TPM in the BIOS menu
Follow these steps to enable TPM in the BIOS menu:
- Shut down the computer.
- Restart it and during boot open BIOS or UEFI menu by pressing F1, F2, F10, F11, DEL (key varies by manufacturer), check user manual or manufacturer website for information accurate.
- Tap the Security option in the BIOS or UEFI menu
- Look for TPM and check if it is enabled. Otherwise, activate it.
- Save and exit. Then restart your PC.
This option can be found in Advanced Settings> Security> Trusted Computing or Settings> Miscellaneous> Trusted Computing on some devices.
Step 3: Enable Secure Boot
Secure Boot ensures that a device starts up using only software that the manufacturer trusts. This is generally available on all modern computers which help protect against malware. A PC must support Secure Boot to be compatible with Windows 11.
Check the status of secure boot:
Follow these steps to check if Secure Boot is enabled:
- Press Windows + R, Write and enter “msinfo32”.
- Look for “Secure Boot Status” in the window.
- If it is not enabled, enable it by following the steps below
Enabling Secure Boot in the BIOS menu
Secure Boot can be enabled from the BIOS menu
- Open the BIOS or UEFI menu by following the same steps to enable TPM.
- Go to the Boot tab. You may need to switch to advanced mode.
- Look for the secure boot option. Check if it is activated.
- Activate it if it is deactivated.
- Save and exit, then restart your PC.
Run the compatibility test again
After following these steps, you should perform another compatibility test through the Health Check app. If the compatibility test fails again, the user should recheck the specifications of the PC.
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