Using Choice to Keep and Retain Talent Amid the “Great Resignation”

One of the side effects of the Great Resignation is that most employers are finding it increasingly difficult to find and retain staff. But many may be missing a simple way to increase employee satisfaction: choice.

Meet your talent where it is

Statista reports that the number of workers leaving their posts have now exceeded the pre-pandemic rate in the United States. UK, German Bank says people are quitting faster than they have since 2009. The impact on some industries — and the tech industry in particular — is that there are more vacancies than employees seeking to fill those seats.

On both sides of this equation, identifying and retaining staff is made all the more difficult by stupid decisions that some employers make. Apple, for example, apparently redefines each worker as an “associate” upon departure, rather than giving them their old job title. It is therefore difficult to find new jobs in the same field.

Frankly, it’s as ridiculous as expecting employees to return to the office full-time after the pandemic, or offering bonuses in a way that makes some people feel more valued than others.

How many times will tech companies talk about the employee experience before they really start to recognize changing expectations? HR must listen to their employees.

people want better

We know employees want more. They want to work for companies that mean something. They want to do their best for the values ​​they believe in. They want bring their own iPhone to work.

It only makes sense – if you spend most of your waking time working, you’ll want that experience to be the best experience possible. And when there are more jobs than there are people, one would imagine that every employer (including Apple) would wake up, smell the coffee, and do everything possible to optimize the employee experience.

So why don’t they?

Take the UK (what’s left of it), for example. A recent Survey commissioned by Kandji found that 29% of UK employees would use Apple equipment at work if they could. He also found that the same number would be more willing to accept a job at a company that offers them such a choice. This is data that fits remarkably well with almost every report on this subject that I have written for a decade. At SAP, a quarter of employees use Macs, for example.

“For new hires, the Mac ratio is currently higher than the overall average, so often new hires ask to get a Mac to be productive,” said Martin Lang, SAP vice president of mobile experience at SAP. product engineering.

[Also read: Q&A: Cisco’s Jeetu Patel on Apple, Webex, and the hybrid enterprise]

But, reflecting a strange form of British self-loathing nativism, only 14% of employees enjoy complete freedom of choice in their work computers. Why? After all, the UK has the same challenges in fulfilling these roles. In the UK, 90% of employees will take a salary To cut to use the platform of their choice.

Don’t Ignore the Obvious Approach

Why would a company refuse such easy-to-grasp fruit?

This may be because more than a third (36%) of UK businesses – and presumably businesses outside the UK – have failed to understand how companies should handle the age of remote working. distance. They don’t seem to have received the memo, leaving it users to configure devices in the field. It’s almost guaranteed to be the worst possible approach to endpoint security. And I’m willing to bet that many of these companies foster toxic cultures that mean when an employee is inevitably hacked, they’re blamed for it. A note to these employers: it’s not your employees, it’s you. Do better.

This can, of course, also be due to the company relying on outdated systems that are slow or cumbersome, which is a curse that plagues about 30% of American businesses, TRUCE said recently.

There’s never been a better time

But companies willing to make a change must fully embrace the change they are bringing, which means proper onboarding and support. There is no excuse not to provide this. Times are not only changing, they have changed.

When it comes to Apple’s rollout, it’s not like there’s a shortage of free or paid tools to help businesses large and small manage and protect their technology. Apple Deals Apple Business Essentials, which is ideal for small employers. Kandji has its own solution. Jamf has the scale and reach to support any business. Addigy, Hexnode, there are others.

Truly, if ever there was a time for the company to change its mindset around employee selection, the big resignation would surely be that one.

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Copyright © 2022 IDG Communications, Inc.

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