Windows crashes – Help and Support for Windows crashes and Blue Screen of Death (BSOD)
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Hello, welcome to British Columbia.
If it works fine in safe mode, it’s an unloaded driver that’s causing the problem during actual boot. Is Windows up to date?
Have you updated to the current BIOS version 4021 Released: 2021/08/26 https://rog.asus.com/motherboards/rog-strix/rog-strix-x570-e-gaming-model/helpdesk_bios
You have also installed all your drivers from your support page: https://rog.asus.com/motherboards/rog-strix/rog-strix-x570-e-gaming-model/helpdesk_download
Have you installed MyASUS and Armorycrate ??
In BIOS, disable ASUS Fast Boot
In Windows, turn off fast startup: https://www.windowscentral.com/how-disable-windows-10-fast-startup
No mention of Ram’s speed. Note: The maximum Ram speed for your Ryzen 7 5800x is: up to 3200MHz
https://www.amd.com/en/products/cpu/amd-ryzen-7-5800x
Did you install the drivers for this: https://www.amd.com/en/support/cpu/amd-ryzen-processors/amd-ryzen-7-desktop-processors/amd-ryzen-7-5800x
If you are still having problems after doing any of the above, please: do this to see if it fixes a problem (always note the save and restore points): From the keyboard press the key Windows and the X key and choose Powershell (Admin) WHERE for a DOS command prompt from START | type cmd.exe in the startup search box | Right click on cmd.exe | select “Execute as administrator“then Copy / Paste ->:
DISM / Online / Cleanup-Image / RestoreHealth command then Enter
if it has problems, restart. (Completed Successfully: means restart)
For more information on this command, please see: https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image
After: please Open another administrative command prompt and please run Copy / Paste -> SFC / SCANNOW in the Dos or Powershell window and Enter. Restart after.
The 1st goes back to Microsoft for new files if there are any that are corrupted. The 2nd will then check itself and update automatically and fix any issues if found.
NOTE: Run DISM, Reboot, Run SFC, Reboot and TEST
to see if you have to do the rest,
Note: No need to use quote all when answering. Thank you.
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Please post a “connect“of the Speccy report.
Please install Speccy Free: https://www.ccleaner.com/speccy/download
Use custom installation
In the upper left corner of Speccy -> Click on File, then Publish Instant Report, a window will open and click YES. -> Another pop-up window will appear, then click on “Copy to clipboard” then Paste that “connect“ to your next reply in your thread.
Download Minitoolbox from the link below:
http://www.bleepingcomputer.com/download/minitoolbox/
Run the tool and check only the following boxes.
-List of the last 10 errors of the event viewer
-List of installed programs
-List of devices
-List of users, partition and memory size
Now click on “Go” and Copy / Paste and publish output text in your next answer
NOTE: Run DISM, Reboot, Run SFC, Reboot and TEST
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