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Brother has confirmed an issue that affects many of the company’s printers on devices running Microsoft’s Windows 11 operating system. Printers may not be detected correctly by the operating system if the printer is connected to the device via USB, according to Brother. Brother recommends using a different connection method, if available, to resolve the issue. Printers can support connections over Wi-Fi or other ports, such as printer and non-USB ports.
Brother: problem connecting to Windows 11 printer
Brother is currently testing its laser and inkjet printers for compatibility with Microsoft’s Windows operating system.
We are currently checking the Brother product for compatibility with Windows 11. For more information, see the Product Support list below. We update this list regularly.
Depending on your model, you may not be able to connect your Brother machine to a Windows 11 computer using a USB cable.
The list of products that may be affected by the issue has been posted on the Support page. Here is the list of printer models that may refuse to work with Windows 11 if they are connected via USB:
DCP-B7500D, DCP-B7535DW, DCP-J1050DW, DCP-J1100DW, DCP-J1140DW, DCP-J1200W (XL), DCP-J572DW, DCP-L2531DW, DCP-L2535D, DCP-L2535DW, DCP51CDW-L25DW, DCP51CDW-L25DW , DCP-L5500D, DCP-L5600DN, DCP-T220, DCP-T310, DCP-T420W, DCP-T510W, DCP-T520W, DCP-T710W, DCP-T720DW, DCP-T820DW, DCP-T825DW, HL -B2000D, HL -B2000D -B2080DW, HL-L2310D, HL-L2335D, HL-L2350DW, HL-L2351DW, HL-L2370DN, HL-L2375DW, HL-L2376DW, HL-L2385DW, HL-L2386DW, HL-L2351DW, HL-L2370DN, HL-L2375DW, HL-L2376DW, HL-L2385DW, HL-L2386DW, H23L-L23L23-LDN, H23L-L23L-DW , HL-L2385DW, HL-L2386DW, HL10-L23C, HL-L3230CDN, HL-L3230CDW, HL-L3270CDW, HL-T4000DW, MFC-B7715DW, MFC-J1010DW, MFC-J1300DW-J27FC, M30WD-J1300DW, M30WD-J1300DW, M30WD-J1300DW, M30WD-J1300DW -J3530DW, MFC4340DW), MFC-J4440DW, MFC-J4540DW (XL), MFC-J491DW, MFC-J5330DW, MFC-J5730DW, MFC-J5845DW, MFC-J5930DW, MFC-J5945DW, MFC, M67-J6530DW -W, -J690DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J890DW, MFC-L2710DW, MFC-L2713DW, MFC-L2715DW, MFC-L2716DW, MFC-L2730DFCD- MFC-DW, M2750DWD- MFC-DW, M2750DW L2750DW-DW, MFC-L2771DW, MFC-L3710CW, MFC-L3735CDN, MFC-L3745CDW, MFC-L3750CDW, MFC- L3770C DW, MFC-L5700DN, MFC-L5755DW, MFC-L5900DW, MFC-L6700DW, MFC-L6900DW, MFC-L8690CDW, MFC-L8900CDW, MFC-L9570CDW, MFC-T4500DW, MFC-MFC-T8109WD, MFC-T810WD, MFC-T810WD MFC-T925DW
The company has published two support pages, one for laser printers and one for inkjet printers, which it will update regularly with status updates. Brother analyzes several of its printing applications, including Presto! Page manager, Presto! ImageFolio, PaperPort and BookScan & WhiteBoard Suite to find out if they are fully compatible with Microsoft’s Windows 11 operating system.
Brother users may also receive the error “Cannot print to USB printer” when using the USB connection repair tool. Other programs may also display error messages after upgrading to Windows 11 when you try to print or communicate with the installed printer. The list has been published here.
- Device Settings Tool
- Paper Size Configuration Tool
- Distributed printing tool
- Special ID setting tool
- Wireless setup wizard
- P-Touch Editor 5.4
- Update software
- Transfer manager
- Express transfer
- Model Parameters
- Printer setting tool
Our colleagues from Desktop modifier managed to resolve the issue by disconnecting the USB connection, removing all drivers and the printer itself using Device Manager, restarting Windows 11, installing the drivers again, and reconnecting the printer via USB.
Microsoft has yet to officially acknowledge the problem.
Now you: what printers do you use? have you noticed any issues lately? (Going through Beeping computer)
Summary
Article name
Brother Confirms Windows 11 Printer Problems
The description
Brother has confirmed an issue that affects many of the company’s printers on devices running Microsoft’s Windows 11 operating system.
Author
Martin Brinkmann
Editor
Ghacks Technology News
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